In this post we'll answer some queries over shipping and delivery of our heavy duty clothesline poles and accessories. All shipping is completed by third party couriers.
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Q: What are your shipping rates for heavy-duty washing line poles and accessories? A: Shipping rates for our washing line poles and related accessories may vary depending on the size and weight of your order, as well as your location within Mainland UK. We strive to keep our delivery charges as low as possible and will provide you with an accurate shipping quote during the checkout process. Shipping large heavy poles is expensive and only a few couriers are able to handle these items, a typical delivery charge will be circa £15-20
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Q: Do you ship your clothes line posts and washing line poles outside of Mainland UK? A: Currently, we only ship our items within Mainland UK. Our couriers are not able to offer shipping of such large items overseas without excessive charges.
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Q: How long does it take to receive my washing line pole or clothes line post after placing an order? A: Delivery times for our heavy-duty clothes line posts may vary depending on your location within Mainland UK and the specific product ordered. We work with a reliable courier network to ensure prompt delivery of your order and stock items are delivered within a few days usually.
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Q: Can I track my washing line pole order? A: Yes, once your order is dispatched, we will provide you with tracking information, so you can monitor the progress of your clothes line post delivery.
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Q: What if my washing line pole arrives damaged or is lost in transit? A: We take great care in packaging our washing line poles and clothes line posts for safe delivery. However, if your order arrives damaged or is lost in transit, please contact us immediately. We will work with you to resolve the issue and replace the damaged or lost items as needed.
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Q: Do you offer expedited shipping for washing line poles and clothes line posts? A: While we strive to provide prompt delivery for all orders, expedited shipping options may be available depending on your location and specific requirements. Please contact us to discuss your needs, and we will do our best to accommodate them.
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Q: What is your return policy for washing line poles and clothes line posts? A: We stand by the quality of our heavy-duty washing line poles and clothes line posts. If you are not satisfied with your purchase, please contact us within the specified return period to discuss a return or exchange. Please note that return shipping costs may be the responsibility of the customer.
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Q: Can you deliver posts by drone? A: No. Don't be silly.